Legal — Grillbeacon
Legal notices and policies governing the supply of catering services throughout Australia. Last updated: 2026.
Terms & Conditions
These Terms and Conditions ("Terms") govern all catering agreements between Grillbeacon Pty Ltd ("we", "us", "Grillbeacon") and the client ("you"). By booking our services you agree to these Terms. These Terms are governed by the laws of the State of Victoria, Australia.
A booking is confirmed once we issue a written confirmation and a deposit (if required) is received. Timings, guest numbers and menus must be finalised in writing at least 14 days prior to the event unless otherwise agreed.
All prices are in AUD and include GST where applicable. Final invoices are payable within the agreed payment terms. We reserve the right to suspend services for overdue amounts.
You must ensure access, power, parking and any permits are arranged prior to the event. Additional site fees may apply if access is restricted.
Australian Consumer Law (ACL) — Your rights
Consumer guarantees under the Competition and Consumer Act 2010 (Australian Consumer Law) apply where goods and services are supplied to consumers. Our services will be supplied with due care and skill, fit for purpose and as described.
Where a major failure occurs you are entitled to remedies including a refund, replacement or compensation for reasonably foreseeable loss. This does not exclude remedies available under state-based laws.
Refunds & Cancellation Policy
We aim for flexibility but need to manage costs. This policy sets out cancellation fees and refund eligibility, consistent with Australian consumer protections.
| Timing (before event) | Deposit | Balance |
|---|---|---|
| More than 30 days | Refundable | *** charge |
| 14–30 days | Non-refundable | 50% of balance |
| Less than 14 days | Non-refundable | 100% of balance |
Where a service is cancelled by us (e.g. for safety reasons) we will offer a full refund or reasonable alternative. Refunds under ACL for major failures are separate and will be considered per the law.
Food Safety, Allergens & Special Requirements
Grillbeacon operates under HACCP-based food safety practices and local council requirements. Clients must declare known allergens and dietary requirements at time of booking.
- We cannot guarantee a completely allergen-free environment for common allergens (nuts, seafood, gluten, dairy).
- Clients with severe allergies should inform us in writing and accept shared risk where appropriate.
- We comply with labelling requirements and will provide ingredient lists on request.
Head Chef — Liam Turner
Allergen safety leadLiability, Indemnity & Insurance
To the extent permitted by law, our liability is limited. We maintain public liability insurance and will provide certificates on request. You agree to indemnify us for any damage caused by guests or third parties at your event except where caused by our negligence.
Nothing in these Terms is intended to limit rights that cannot be excluded by law, including statutory consumer guarantees under the ACL.
Intellectual Property & Pricing
All content on this site, including menus, images and copy, is the intellectual property of Grillbeacon unless otherwise stated. Use of our materials requires written consent.
All prices are indicative and may change due to supply cost fluctuations. Confirmed bookings are protected under the prices in your written confirmation.
Dispute Resolution & Governing Law
We aim to resolve disputes amicably. If we cannot agree, disputes will be handled under the laws of the State of Victoria, Australia. Small claims may be directed to relevant tribunals. Parties should attempt negotiation and mediation before commencing litigation.
Contact for legal matters: Grillbeacon@gmail.com or +61 42 873 91 06.
Contact & Notices
Service of notices must be sent to our registered address:
Grillbeacon Pty Ltd14 Oakwood Drive, Brighton VIC 3186, Australia
ABN: 21 842 739 106
