Privacy Policy

This Privacy Policy explains how Grillbeacon Catering (AUS) handles personal information related to catering enquiries, bookings, and event delivery. We align our practices with the Australian Privacy Principles and maintain reasonable safeguards to protect information that identifies or could identify an individual.

What we collect

We may collect details such as your name, role, company, email address, phone number, event location, dietary preferences, headcount estimates, and timeline notes. For suppliers and crew, we may record business contact details, bank or payment references, and compliance confirmations where appropriate. Images or feedback shared after an event may also be retained with your permission.

How information is used

Information supports quoting, scheduling, menu planning, and service coordination. We use contact details to provide proposals, answer questions, confirm logistics, and deliver post-event follow ups requested by you. Aggregated insights help us improve menus, staffing, and equipment planning. Where you have opted in, we may send updates about seasonal menus or availability; you can opt out at any time.

Sharing and storage

We may share necessary information with trusted staff, contractors, and venue partners assisting with your event, limited to what they reasonably require. Systems used for scheduling, communication, and document storage are selected for reliability and data protection features. Where cross-border processing is involved, we aim to adopt services with appropriate safeguards and commercially reasonable security measures.

Cookies and analytics

Our site may use cookies and similar technologies to support navigation, remember preferences, and understand site interactions. You can manage preferences through your browser. If you decline cookies via our banner, essential functions remain available, while certain convenience features may be limited.

Retention

We retain records for periods that support operational needs and compliance obligations. Factors include statutory requirements, warranty windows for equipment or services, dispute resolution timeframes, and business continuity. When records are *** longer needed, they may be deleted or de-identified in a reasonable timeframe.

Your choices

You can request access to personal information we hold about you and ask for corrections where details are incomplete or inaccurate. If you unsubscribe from updates, we will respect that preference. Where identification is required to action a request, we may ask for verification to protect privacy.

Third-party content

Our materials may reference third-party platforms for maps, social media, or payment processing. Each provider operates under its own policies, so we recommend reviewing those statements. Links are offered for convenience and context.

Children

Our services are designed for event organizers and related professionals. If you believe a young person has provided personal information, please contact us so we can address the matter appropriately.

Updates to this Policy

We may update this Policy to reflect changes in regulation, technology, or our operations. The updated date will appear at the top of this page. Material changes will be communicated through reasonable channels.

Contact

For privacy requests or questions, reach Grillbeacon at Grillbeacon@gmail.com or by phone at + (61) 42 873-91-06. Postal address: 14 Oakwood Drive, Brighton VIC 3186, Australia.